Privacy Policy

Effective Date: 19/12/2024

scandiAURA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website ("Site") or purchase products from our webshop.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
Account Information: If you create an account, we collect your username and password.
Order Information: Details of products purchased, order history, and transaction details.
Technical Information: IP address, browser type, operating system, and browsing behavior on our Site.
Cookies and Tracking Technologies: Data collected via cookies and similar tools to enhance your experience and analyze Site usage. See our Cookie Policy for more details.

2. How We Use Your Information

Your information may be used to:

Process and fulfill your orders, including delivery and invoicing.
Communicate with you about your orders, inquiries, and updates.
Improve our products, services, and user experience.
Send promotional emails and special offers (with your consent).
Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party companies that help us operate the Site, process payments, and deliver products.
Legal Authorities: If required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, sale, or transfer of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Recognize you when you visit our Site.
Analyze traffic and improve functionality.
Provide personalized recommendations and advertisements.

You can manage cookie preferences in your browser settings. For more information, see our Cookie Policy.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure. You are responsible for safeguarding your account credentials.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Restrict or object to certain data processing activities.
Withdraw consent where processing is based on consent.

To exercise your rights, contact us at support@scandiaura.com.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@scandiaura.com
Address: 38 Grove Hill Road, Royal Tunbridge Wells, TN1 1SH, United Kingdom

Thank you for trusting scandiAURA!